Assessing the impact of digital transformation dimensions on the development of social security services
Case study of the National Fund for Social Insurance for Workers in the State of Constantine
Mots-clés :
influence, Digital transformation, development of services, Social Security Fund services, Constantine StateRésumé
This research seeks to examine how digital transformation influences the advancement and enhancement of social security services. , where the analytical descriptive curriculum was adopted .To fulfill the research objectives, a questionnaire was distributed to a sample of 52 employees working at the National Social Insurance Fund in the province of Constantine. Statistical analysis was also carried out using SPSS 27 software.
The study produced several results, notably a statistically significant moral link between human resources skills and the development of the Fund's services. The availability of the necessary technologies and infrastructure has been shown to have a positive and statistically significant impact on the improvement of these services.,
in addition, the findings showed that the Fund’s management follows an efficient method of data management, which has played a significant role in streamlining many processes.
Téléchargements
Références
1. CNAS. (2024). Consulté le December 25, 2024, sur introduction to the Fund: https://cnas.dz/
2. CNAS. (2024). Consulté le December 25, 2024, sur Fuction of CNAS: https://cnas.dz/
3. Ministry of Employment and Social Solidar. (2024). Consulté le December 25, 2024, sur online services: https://www.mtess.gov.dz/ar/
4. Al-Ayed, S., Adnan, A., & Alashjaee, A. (2023). The Effect of Digital Transformation on Organizational. Migration Letter, 20(7).
5. Ben atalaah, S., & Tamirez, A. (2024). Digital Transformation Strategies in Algerian Institutions: From Vision to Practical implementation. AL-BASAER JOURNAL of economics, commercial and management science research, 3(2).
6. Chaouchi, K., & Khelouf, Z. (2023). Digital transformation in Algeria. Audit and Financial Accounting Journal, 5(1).
7. Djaroun, A. (2020). The Social Security System in Algeria: Missions and Constraints. France: European University Editions.
8. Gartezen, W., Van der, E., & Steyen, H. (2022). Goals and benefits of digital transformation projects: Insights into project selection criteria. outh African Journal of Economic and Management Sciences (SAJEMS).
9. Lyon, R. (2004). Understanting digital signal processing. New Jersey, Algeria: Pearson education.
10. Mokhtar, K., & Boufriris, F. (2022). Digital transformation in Algeria in period of Covid-19 pandemic. Herodotus Journal of Humanist and Social Sciences, 2(6).
11. Selmi, r., & Fellag, A. (2015). Social security between concept, risk and development in Algeria. Economic Alternative Journal, 4.
12. Semati, A. (2014). Social insurance in the field of social security in accordance with the new law. Algeria: Al-Huda House for Printing and Publishing.
13. Uoud, Y. (2024). Managing organizations' digital transformation from a strategic perspective. Jordan: Yazuri house.
14. Vicent, D., & Vivier, E. (2017). the guide to digital transformation (Vol. 15). Paris: Eyrolles.
Téléchargements
Publié
Numéro
Rubrique
Licence
© Revue des Sciences Humaines 2025
Cette œuvre est sous licence Creative Commons Attribution - Pas d'Utilisation Commerciale 4.0 International.
